Just because you're labeled “high risk” doesn't mean you should be overcharged and under-served. There's no public benchmark for high-risk pricing, and your processor is fine with that. Give us 15 minutes and we'll tell you what you should be paying.
No pressure, no credit pull, no obligation. Your statement isn't shared with anyone, and we're happy to sign your NDA.
Raffaele, co-founder. 30 seconds on why you're probably overpaying and how we can help.
None of them are your fault. Most of them are fixable.
You're paying an inflated rate built for the worst merchant in your vertical, and nobody has ever shown you the math that justifies the difference.
One email, no phone number, no human. Funds held 180 days. You rebuilt checkout over a weekend and told yourself never again. Then it happened again eighteen months later at a different processor.
Ten percent, 180 days, put in place while they evaluated you. That was two years ago. Nobody has revisited it and nobody will unless you make them. It's your working capital sitting on someone else's balance sheet.
High-risk pricing is supposed to come down as you prove out. For most merchants, it never does, because lowering it doesn't benefit your processor.
High-risk merchants often sit at 55 to 65 percent approval rates and assume that's just the category. Usually a chunk of that gap is routing, descriptor history, and issuer relationships, not fraud. Those are real customers being declined for no reason.
Most merchants have never been told which portfolio they're in. Under VAMP, Visa grades your processor's entire portfolio, not just your account. When other merchants in your bucket run hot on disputes, the fees, the tighter rules and the deeper reserves trickle down to you. Which portfolio you sit in matters.
If you're on this list, we already know which banks will write your vertical into the agreement, what your descriptors should look like, and what a normal approval rate is for you. You won't spend the first ten minutes of a call explaining your own industry.
Ken, co-founder
in a restricted category. We know your pain points firsthand.
We hold relationships with multiple high-risk processors and banks. You get placed at the bank best equipped to serve your business for the long term, not the one that pays us the most.
Every claim we make shows up in writing with the math behind it. If we can't beat your current rate significantly, we say so up front.
You will never file a ticket to reach the person who handles your money.